Download Our Ultimate Guide To Marketing For B2B & Professional Service Organisations.

  • This field is for validation purposes and should be left unchanged.

1. Do law firms have to be of a certain size to really take advantage of RPA and AI?

2. Where are you seeing the fastest adoption of RPA?

3. What would you say to a law firm who is struggling to see the value in RPA and AI?

4. What would you say to people worried about job cuts as a result of RPA?

5. Where do you see RPA and AI evolving over the next few years?

 
 
 

Question 1 – Do law firms have to be of a certain size to really take advantage of RPA and AI?

Is it only large law firms that can utilise robotic process automation? As Guy explains, larger organisations tend to be conservative. As a result, the smaller organisations tend to lead with innovative methods, as they are more agile.


Question 2 – Where are you seeing the fastest adoption of RPA?

Finance tends to be the first area where robotic process automation (RPA) is deployed because the processes are well-defined and clear. These processes have been built up over the last twenty to thirty years and are bolstered by techniques like Lean Six Sigma. It’s easy to manage this and most organisations use Excel, so facilitating automation is much easier.
Guy notes that the geographical uptake of RPA varies because countries worldwide operate in different ways. For instance, burning platform activities in Japan often deploy automation, as the amount of work has become excessive levels. As a result, they need to automate and companies like UiPath are necessary help facilitate this movement.
Guy confidently predicts the next five to ten years, every industry across the world will encounter the problem of increasing workloads. Due to this, RPA is the only way to maximise efficiencies, and improve employee lives. It’s also the best way.


Question 3 – What would you say to a law firm who is struggling to see the value in RPA and AI?

The Legal Market has been disrupted due to regulation changes. With lawyers becoming more accountable, requirements are needed to comply with issues like GDPR. Guy describes how law firms are inherently conservative and that as a result, partners still need to convince their colleagues about robotic process automation (RPA).
Due to this, he expects to see an increased number of mergers and acquisitions between law firms and other companies, leading to a great number of systems and operations which need to collaborate together. RPA can help resolve this issue.
In the future, Guy expects to see law firms differentiate and change direction, towards business services and consulting.


Question 4 – What would you say to people worried about job cuts as a result of RPA?

‘Don’t worry’ is Guy’s immediate response. He notes that organisations that go into robotic process automation for the wrong reasons – job cuts and cost reductions. Instead, they find the value of their people is much higher, once RPA has been deployed. His analogy: “just because someone is doing a monkey’s job, doesn’t mean that they are a monkey.”
Automation leads to increased happiness for workers, as they are freed from mundane work. The world has changed, from cloud-first to automation-first and this should be welcomed as it helps people achieve more on a day-to-day basis.


Question 5 – Where do you see RPA and AI evolving over the next few years?

What is the future for robotic process automation and artificial intelligence? It’s a good question, according to Guy. Robotics started as process-driven, task-oriented technology, but has evolved to build in skills that are more “intelligent”.

Download Our Ultimate Guide To Marketing For B2B & Professional Service Organisations.

  • This field is for validation purposes and should be left unchanged.

The importance of rapid innovation, embracing mistakes and prioritising the product

Strategy

Oliver Du Toit is one of the founders of Fourex and winner of the New Entrepreneur of the Year Award in the Lloyds Bank National Business Awards. With kiosks all over London which accept unsorted coins and notes from over 150 currencies and convert them into their value in Pounds,... Read more

LinkedIn, Lawyers & Love Stories – 13 Steps To Selling Innovation In A Conservative Market

Marketing

Mary Bonsor is Co-Founder and CEO of F-LEX, a lawtech startup that provides on-demand paralegals by connecting law students with in-house counsels and law firms. In just 4 years, they’ve attracted nearly 600 clients and won a long list of accolades, from Legal Innovator of the Year to Best Technology... Read more

4 steps to building a personal brand as a professional

Marketing

A marketer for most of his career, Elliot Moss is credited with turning law firm Mishcon de Reya into one of the fastest growing law firms in the UK, up 152% since 2010. As Head of Business Development, Elliot has non only helped his firm win multiple awards for communications... Read more

About Boss to Boss